Need help or have questions? Our support team is ready to assist you with any questions or concerns about the Gravida app.
📧 Get Support
Contact our support team through any of these methods:
✉️
bdmarketingteams@gmail.com
Email us your questions, feedback, or technical issues
💬
bdmarketingteams@gmail.com
General inquiries and partnership requests
📞
dairotemitopedavid@gmail.com
Additional support contact and technical assistance
🌐
In-App Support
Use the "Report" or "Help" button within the app for immediate assistance
⏱️ Response Time: 24-48 hours
We aim to respond to all inquiries within 1-2 business days
❓ Frequently Asked Questions
How do I track my pregnancy progress?
Open the Gravida app and navigate to your dashboard. You'll see
your current pregnancy week, upcoming milestones, and personalized
health tips. Update your information in the profile section to get
accurate tracking.
Is my personal data secure?
Yes! We use industry-standard encryption to protect your data.
Your personal health information is private and never shared with
third parties without your explicit consent. Read our Privacy
Policy for more details.
How do I invite my partner to the app?
Go to Settings > Partner Access and send an invitation link. Your
partner can create their own account and view shared pregnancy
information and milestones.
Can I export my pregnancy data?
Yes! Go to Settings > Data Management > Export Data. You can
download your pregnancy timeline, notes, and health records in PDF
or CSV format.
I found a bug or technical issue. What should I do?
Please email us at bdmarketingteams@gmail.com with details about
the issue, including your device type, app version, and
screenshots if possible. We'll work quickly to resolve it.
How do I report inappropriate community content?
Tap the "Report" button on any post or comment that violates our
guidelines. Our moderation team reviews all reports within 24
hours.
Can I delete my account?
Yes. Go to Settings > Account > Delete Account. Note that this
action is permanent and will remove all your data from our
servers.
📋 Community Guidelines
Be Kind and Supportive
• Treat all members with respect and empathy • Offer encouragement
and positive support • Remember everyone's pregnancy journey is
different • Be patient with questions, even if they seem obvious
Medical Information
• Share personal experiences, not medical advice • Always
encourage consulting healthcare professionals • Don't diagnose or
recommend specific treatments • Avoid sharing unverified medical
claims • Emergency situations require immediate medical attention
Privacy & Safety
• Don't share personal contact information • Keep identifying
details private • Report inappropriate behavior immediately •
Don't request or share photos of medical conditions • Be cautious
about meeting people in person
Prohibited Content
• Harassment, bullying, or discriminatory language • Spam,
promotional content, or self-promotion • Graphic images or
inappropriate content • Political debates or controversial topics
• Buying, selling, or trading items • Off-topic discussions
unrelated to pregnancy
Reporting Content
• Use the report button on posts that violate guidelines • Provide
details to help our moderation team • Don't engage with trolls or
inappropriate behavior • Reports are reviewed within 24 hours •
Repeated violations may result in account suspension
Building Community
• Share your experiences to help others • Ask questions - no
question is too small • Celebrate milestones and achievements
together • Offer support during difficult times • Welcome new
members warmly